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Satisfied Client
MBUZZ Customer Care Department
Relentless Focus on Customer success
At MBUZZ Services, we specialize in white glove service for individuals and businesses reliant on mission-critical infrastructure. Our expert team ensures seamless operations through post-sales support, RMA, diagnostics, remote assistance, and a comprehensive knowledge base. Trust MBUZZ Services for unparalleled expertise and uninterrupted performance.
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Partnered Bands
MBUZZ RMA Department
Return Merchandise Authorization
Our RMA department at MBUZZ Services handles the efficient processing of Return Merchandise Authorizations (RMA) for our partnered brands. Our team ensures a seamless experience for customers seeking resolution for hardware or equipment issues. Leveraging our expertise and streamlined procedures, we expedite the RMA process, minimizing downtime and disruptions to your operations.
Submit RMA Form
Customer submit RMA
Form via website/email.
Product Pickup
MBUZZ arranges product pickup from customer.
Product Diagnostics
MBUZZ Checks for product status and defects.
RMA Approval
Refund/ Replacement processed upon testing the product.
Customer Service Training
Learn How to Submit RMA Form?
Our Customer Service department has recently conducted a webinar on our RMA process, this video goes through our extensive RMA process.
You can read more about our RMA process in this knowledge base article.
Open a Case
Quickly initiate your support request and get assistance to your needs.
RMA Claim
Easily submit and track your RMA Tickets for fast and efficient resolution.
Support Center
Access our support hub for all your queries and troubleshooting.